World Ocean Experience
FAQ - Foire aux questions
The accepted payment methods?
Payments can be made by credit cards via secure payment systems such as SIX Payments and Datatrans. Under certain conditions and only upon request, payments can be made by bank transfers. In this case a surcharge applies for manual processing.
The conditions of purchase and cancellation?
All conditions are specified in the general conditions of sale. If specific conditions apply to a product or service, they are stipulated at the time of payment. In case of partial or total cancellation during customer stays, no credit or refund is issued by Ocean World Experience, except on presentation of a valid justification the latest within 3 days of cancellation .
The medical certificate and/or the medical questionnaire for divers?
Divers are accustomed to the subject.
The law says that diving centers can take dive clients who have presented a medical certificate of non-contraindication to the practice of scuba diving done by a practicing general practitioner and dating back less than 3 months (to time of the dive).
So if you want to be totally quite, get this sesame and keep this medical certificate with you during your trip! Especially since most of the remote islands of French Polynesia have the most beautiful diving sites in the world but do not have a doctor!
Unfortunately, this medical certificate is not always with you, and it can be very annoying to be refused to dive - when you have already paid for everything - just because of this missing document. In this case the diving centers appreciate that you present at least a medical questionnaire completed and signed on honor.
You can download this questionnaire by clicking on the link below.
The law says that diving centers can take dive clients who have presented a medical certificate of non-contraindication to the practice of scuba diving done by a practicing general practitioner and dating back less than 3 months (to time of the dive).
So if you want to be totally quite, get this sesame and keep this medical certificate with you during your trip! Especially since most of the remote islands of French Polynesia have the most beautiful diving sites in the world but do not have a doctor!
Unfortunately, this medical certificate is not always with you, and it can be very annoying to be refused to dive - when you have already paid for everything - just because of this missing document. In this case the diving centers appreciate that you present at least a medical questionnaire completed and signed on honor.
You can download this questionnaire by clicking on the link below.